Privacy policy

Your privacy is important to us.Protecting your privacy is at the heart of everything we do, and we have developed a privacy policy that explains how we collect, use, and store your information.Please take a moment to learn about our privacy practices.

Information collection and use

Elements is the sole owner of the information collected on this website.We can only access/collect information that you voluntarily provide to us via email or other direct contact information.We will not sell, rent or share your information to anyone or any third party outside of our organization.

Regarding the reason why you contacted us, we will use your information to reply to you.After you place an order, we may ask you to provide your shipping address and phone number.Delivery documents are required to ensure that the product can arrive smoothly.

The personal information we collect for the order allows us to record the order correctly.We have an online system to record each order (order date, customer name, product, shipping address, phone number, payment number, delivery date and tracking number).All this information is stored securely, so if there are any problems with your order, we can refer to this information.

For our own brand and OEM customers, we have a strict policy not to share any such information.

Unless you ask us not to do so, we may contact you by email in the future to inform you of specials, new products or services, or changes to this privacy policy.

Your access and control of information

You can opt out of any future contact with us at any time.You can contact us at any time through the email address or phone number provided on our website to do the following：

-View all our data about you.

-Change/correct any data we have about you.

-Let us delete any data we have about you.

-Express any concerns you have about our use of your data.

safe

Elements will take precautions to protect your information.When you submit sensitive information through the website, your information is protected both online and offline.

No matter where we collect sensitive information (such as credit card data), this information will be encrypted and transmitted to us in a secure manner.You can verify this by looking for a closed lock icon on your Web browser, or looking for “https” at the beginning of the Web page address.

While we use encryption technology to protect sensitive information transmitted online, we also protect your offline information.Only employees who need information to perform specific tasks (for example, billing or customer service) are granted access to personally identifiable information.The computers/servers on which we store personally identifiable information are kept in a secure environment.

update

Our privacy policy may change from time to time, and all updates will be posted on this page.

If you believe that we are not complying with this privacy policy, you should immediately call 0592-7772628 or send an email to [email protected] Contact us.

Our company's commitment to your privacy：

In order to ensure the security of your personal information, we have communicated our privacy and security guidelines to all Elements employees, and strictly implement privacy protection measures within the company.